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RazerStore Promotions Threads: 56 Posts: Off Topic Chat Threads: Posts: Battlestations Threads: Posts: Game Talk Threads: Posts: Overwatch Talk Threads: Posts: Destiny 2 Talk Threads: 21 Posts: Fortnite Talk Threads: 67 Posts: PlayerUnknown's Battlegrounds Threads: 80 Posts: League of Legends Talk Threads: Posts: Razer Support Threads: Posts: Keyboards Threads: Posts: Systems Threads: Posts: The Linux Corner Threads: Posts: Mice and Surfaces Threads: Posts: Audio Threads: Posts: Console Peripherals Threads: Posts: Razer Gear Threads: Posts: Broadcaster Threads: Posts: Mobile Threads: Posts: Razer Chroma Threads: Posts: Razer Cortex Threads: Posts: I took Razer's support chat 9 a.

EST, seven days a week for a spin and was connected with Zach at p. When I asked about changing the Fn keys functionality, he promptly informed me that he was connecting me with the Peripheral department as my question was about keyboards.

I was switched over to Christian, who successfully walked me through the process, which took 12 minutes. The forums should be your last resort, as they present a mishmash of information.

I managed to find answers for both my Razer-based questions; I just had to dig for them in Razer's vast forums. And you have to make sure the wording is just right; otherwise, you'll have to sift through page after page of irrelevant answers.

Razer's Knowledge Base on the support page is a bit better, as I quickly found out how to adjust the fan speed.

But I couldn't locate answers for switching out Fn functionality or installing the new Microsoft Edge. And if you don't have a pressing issue, you can shoot Razer an email.

Although the company says it can take up to three business days for a response, I got a correct answer to my fan-speed query in 24 hours.

If you're in the United States, most of your phone support will come out of the Philippines from 9 a. PST, seven days a week. And as an added benefit, if you check out Razer's support site, you'll see a notification about call volume, so you'll know if you're in for a long wait.

For my first call, I spoke to Michael on a Saturday at p. After ascertaining which version of Razer Synapse software my system had, Michael quickly walked me through the correct steps to switch the fans from high to low speed.

The call took 5 minutes and 20 seconds. During my second call Sunday at p. When I asked Francis how it could be done, he said it couldn't. But then he placed me on hold to confirm.

When he got back on the line, he asked what version of Synapse I had. From there, he had what he needed to direct me to the panel where I could switch the Fn keys over to multimedia functionality.

From start to finish, the call took Razer saved the best for last with my favorite call of the series. I connected with Roy at p.

It took only 1 minute for him to send me a link to Microsoft's site to get the browser. But in an abundance of caution, he put me on hold to further investigate my request.

After confirming I wanted the new Chromium-based browser instead of the standard version, he sent me the information.

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